Client Testimonials

"Steve joined us at The Zetter Group in the role of Non-Executive Director, originally in 2014 to conduct a full audit of our sales and marketing department, and then to deliver a workable strategy to take the business forward to the next level which is updated annually.  Steve’s professionalism, industry insight and pragmatic approach to our needs was warmly welcomed and he has been a tremendous mentor and support for the team and a healthy sounding board at our Executive meetings. We wouldn’t hesitate to recommend Steve."

Michael Benyan & Mark Sainsbury - Founding Partners of The Zetter Group including the The Zetter Hotel and The Zetter Townhouse Hotels

"I would highly recommend Steve Thorne as one of the best Sales, Marketing and Revenue professionals in the business! For the past 10 years I've had the pleasure of working with Steve on a number of assignments and cannot praise him enough on his work ethic, motivation and consistent contribution each and every time. Steve has made a significant difference to my business whilst providing tremendous support to my team through his leadership and mentoring ability. Based on Steve's performance I would highly recommend him in a heartbeat."

Jason Catifeoglou - Founder,  The Pilgrm

“I am very pleased to be able to say that we have experienced Steve's professional help. His support included creating the website for the launch of our Bed and breakfast. His knowledge of the hospitality business is immense and I found his advice invaluable. Since our official opening our rooms have been booked every weekend. In my opinion this definitely could not have happened without Steve's help and guidance. To a rather computer illiterate person navigating the different booking agencies and advertising campaigns was near impossible but Steve made it all appear very simple. He is a great guy always willing to go the extra mile to help.”

Julia-Anne Gilmour - Owner, Casa del Roseto, Piemonte, Italy

"Steve was always a dependable Director of Sales & Marketing who I could rely on to get projects and tasks done in a timely and effective manner. He has excellent business acumen and had a clear strategy of what he needed to achieve, whilst being very flexible with the guest needs in mind at all times."

Alison Wheatley - Director of Marketing, Europe at Jumeirah Hotels & Resorts

"Steve is an extremely focused and dedicated professional who consistently strives for excellence. He has an exceptional knowledge of the industry, an experienced understanding of strategy and strong business acumen.  Steve is inspirational to both his peers and work colleagues alike and a committed team player who coaches and encourages others to be the best they can."

Selina Wakeling - Head of Sales, Cheval Residences

“Steve is one of the most dedicated, loyal and professional people I have worked with. He has an amazing aptitude for all business matters, his energy, enthusiasm and vision for what is required on any given task is remarkable. Fantastic team player, always willing to offer guidance and advice when needed. Great strategic thinker always highly motivated and able to problem solve quickly. A true asset to any organisation.”

Carolyn Spencer - Director of Client Services, MSI Relocation